I recently spent two nights at Andaz Vienna Am Belvedere, and overall, I had a great experience. The location is fantastic, just a short walk from the Vienna Central Train Station. The staff were incredibly friendly and accommodating. However, the bathroom design wasn't ideal, with the toilet area not fully separated, which led to some awkward moments.
Rooms
10.0
My room was very clean and neat, with a lovely big window and a well-equipped workspace. Everything in the fridge was complimentary, which was a nice touch.
Service
10.0
The service was really good. The staff went out of their way to help when I accidentally booked the wrong room, and the check-out experience was seamless.
Location
8.0
The hotel is conveniently located close to the main station and Belvedere Palace. Although there was some construction nearby, it didn't detract much from the overall experience.
Dining
10.0
Breakfast was excellent! The spread was very nice, with freshly baked European bread and tailored dishes to our taste. The breakfast staff really made my mornings enjoyable.
Facilities
8.0
Facilities offered included room service and housekeeping. However, I found the bathroom amenities lacking, with the soap bottle not being refilled.
Samantha
United Kingdom,
December
2024
7.4/10
I recently stayed at Andaz Vienna Am Belvedere for three nights, and overall, it was a nice experience. The staff was incredibly friendly, making my stay all the more enjoyable. However, the location was a bit further from the city center than I would have liked, though the proximity to the train station made up for it. I absolutely adored the rooftop patio and the breakfast was the highlight of my stay.
Rooms
9.0
My king room was spacious and beautifully designed, with a cozy bed and thoughtful details like radiant heating in the bathroom. I appreciated the USB plugs for easy charging and enjoyed the nice view.
Service
9.0
The service was excellent. I received a warm welcome and the staff, especially Kim, were super helpful and kind throughout my stay.
Location
7.0
While the hotel is close to Belvedere Palace and the main train station, I found it a bit far from the main attractions in the city center. The construction around the area was a bit distracting, too.
Dining
8.0
Breakfast was absolutely fantastic, some of the best I've had on my trip, with an excellent variety of fresh options, though I found the dining area a bit crowded during peak hours.
Facilities
9.0
Facilities like the gym and spa were always available and well-maintained. I enjoyed my spa treatment, which added to the overall luxurious feel of my stay.
Leo
United Kingdom,
December
2024
6.6/10
I enjoyed my stay at Andaz Vienna Am Belvedere, as the hotel is beautifully designed with modern art and has a cozy atmosphere. The rooftop bar offers stunning views, and the cleanliness of the rooms was impressive. However, I found the room service menu a bit limited and the location, while convenient for trains, was not ideal for exploring the city center on foot. 🌆😊
Rooms
8.0
My King Room with a view was cozy, modern, and artistic, providing all the comfort I needed.
Service
7.0
The staff was friendly and helpful, but I felt the reception could have provided more information proactively.
Location
7.0
The location is close to the main train station and Belvedere Palace, but it's a bit far from the city center.
Dining
7.0
The breakfast was good, with some lovely Slovak elements, but the room service menu was limited.
Facilities
9.0
The hotel had excellent facilities, including a spacious gym and rooftop bar, adding to the overall experience.
Ken
United Kingdom,
December
2024
7.4/10
I had a lovely two-night stay at Andaz Vienna Am Belvedere, featuring a well-appointed room and a great breakfast. The hotel staff was friendly, but I did experience some minor issues with the do-not-disturb feature and the restaurant service. The ambiance was high-class and comfortable, truly a delight to enjoy. 🌟
Rooms
8.0
My room was spacious and modern, with elegant furniture and radiant heating in the bathroom. However, it could have had a bit more space for large luggage.
Service
7.0
While the staff were generally friendly and accommodating, I noticed some members could have been more proactive in approaching guests during breakfast.
Location
8.0
The hotel's location was convenient, close to the central train station and Belvedere, although nearby construction was a bit distracting.
Dining
7.0
The breakfast was enjoyable with a wide selection, but it lacked some unique touches compared to other five-star hotels. The variety of vegetables was a pleasant surprise.
Facilities
8.0
I appreciated the amenities such as room service and complimentary wine tasting in the evening, which added a nice touch to my stay.
Bruce
United Kingdom,
November
2024
6.0/10
My stay at Andaz Vienna Am Belvedere was quite enjoyable. The spacious room with great views was a highlight, though the location was a bit inconvenient for walking to the city center in winter. The breakfast spread was impressive, and the service was friendly and accommodating, ensuring I had a nice experience.
Rooms
10.0
I loved my room. it was clean, spacious, and had amazing views that made my stay feel luxurious.
Service
10.0
The staff were polite and attentive throughout my stay. Kim especially made sure everything was perfect.
Location
8.0
While the hotel is very close to the Belvedere Palace, the construction noise nearby was a distraction for me. it would have been better if it was more central.
Dining
9.0
I enjoyed a delicious breakfast each morning. the variety was refreshing, with plenty of vegetable options unlike many other hotels I've stayed at.
Facilities
7.0
I appreciated the range of amenities available, including room service and housekeeping. however, I was disappointed the sauna was out of order during my visit.